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      Create a parent account

      The article explains how to properly create a parent account in the application

      The parent account is necessary for two-way communication between the facility and the parent, so that the parent can freely contact the facility, report the child's absences and have an overview of the accounts.

      How to start?

      The facility that the child attends should inform parents about the method of creating an account in the application.

      We can distinguish two ways to create a parent account:

      1. Through the activation link - the facility creates an account in the application, and an email with an activation link is automatically sent to the designated email address.

      2. Using the Access code - the institution provides an access code with instructions, with the help of which the parent himself can create his account in the application.

      I way

      It is the responsibility of the facility to create parent accounts. The parent's account will be associated with the parent's email address. Once an account is created, the parent should receive an automatically generated message to the mailbox confirming the creation and the possibility of activating the account.

      After receiving such a message, use the blue Activate parent account button.

       

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      Then enter the child's date of birth and click Confirm account.

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      The application will display the regulations and privacy policy available for the parent to read. To continue the process of creating a parent account, please select I accept.

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      The next step is to set a password for the Inso application:

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      Once the account is properly activated, we have access to the parent's account in the Inso application, where we can keep up to date with information about our child.

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      To log in to a parent's account, use https://app.inso.pl/login or the mobile app using your email address and established password.

      II way

      If a parent has received an individual access code assigned to a child from the facility, a parent should create an account on the Inso application themselves.

      How to do it?

      Go to inso.pl/dla-rodzicow, then click the white 'Załóż konto' button.

       

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      Under the form displayed, you can change the language. In the form, you need to enter the access code you received from the facility, your data, and enter your email address and password, used later to log in.

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      After completing the form, confirm the creation of a parent account by entering your child's date of birth, and then click 'Add Child'.

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      Once the account is properly activated, we have access to the parent's account in the Inso application, where we can keep up to date with information about our child.

       

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      To log in to a parent's account, use https://app.inso.pl/login or the mobile app using your email address and established password.

      The most frequently asked questions?

      1. What should I do if I have not received a message with an activation link?
        Firstly, please verify other folders in your mailbox, including the SPAM folder. If you have not been able to find the message, you can contact your facility to verify that your email address has been entered correctly or contact our support via chat available inso.pl.
        ​

      2. Where can I get an access code?
        The only way to get an access code is to contact the facility your child attends.

         

      3. Can I have more than one child on my parent account?
        Yes. If the facility created the parent's account using the activation link, the parent should be able to see those children to which his/her account was attached.
        ​

        If you have received access codes for each child, then create a parent account using the code for the first child. When the account is created, you can add another child using the + Add child button

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      4. Can I have a parent and employee account on the application at the same time?
        Yes, under condition that both accounts are created with the same email address. Then the option to switch the view of the employee and parent accounts will be available.
        ​

      5. Can I use the mobile application?
        Yes, the Inso app can be downloaded from the Google Play or App Store.
        ​

      6. What if I forget my password?
        When logging into the application, there is a 'Remind password' function. When you enter your email address, you will be sent a message with a link to set a new password.

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      7. What if we notice a wrongly entered child or parent data?
        The data for the application is entered by the facility your child attends. Therefore, in such a case, it is best to contact the facility directly.
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      If you do not find an answer, we encourage you to use the chat, which is available on our website inso.pl and in the Inso, by going to the help panel, which is located in the lower left corner of the app.

       

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